Student complaints concerning a grade should be directed to the chair of the faculty member involved. The chair shall normally require, but do no less than urge, a student who brings a complaint about a grade in the first instance to try to resolve the matter with the course instructor. That failing, the chair should attempt to resolve the issue between the student and instructor. The chair may consult with others in connection with his or her review of the complaint. Such complaints should be made according to the following deadlines: Spring Semester and Summer Semester grade complaints: Last Friday in August; Fall Semester grade complaints: Last Friday in January. If the complaint is against the chair, it should be directed to the Dean. The full text of the policy and process regarding grade appeals is available on this website.